We were close to giving up on the idea of traveling around Costa Rica with our two dogs. We contacted several companies, and either they said it wasn’t possible or they simply stopped replying once we mentioned the dogs.

Then we found KnowCR, and from the first message, everything felt different. They actually listened. Instead of saying “no,” they asked questions, made suggestions, and worked with us to build an itinerary that included our two dogs without any stress.

Nothing felt rushed or forced. We never felt like we were a problem or an inconvenience. They adapted the schedule, chose pet-friendly stops, and made sure everyone — humans and dogs — was comfortable the entire time.

It may sound simple, but finding a company that genuinely cares and is willing to adapt makes all the difference. Thanks to KnowCR, we were able to enjoy Costa Rica together, exactly the way we hoped.

We had a very stressful start to our vacation — we had booked a tour and airport pickup with another company, and they never showed up at the airport. No calls, no messages, nothing. After a long flight, we were stranded and frustrated.

That’s when we found KnowCR, and honestly, it was the best thing that could have happened. Even though it was a last-minute request, they responded immediately and stepped in to help us. Within a very short time, they had everything organized and picked us up, making us feel calm and taken care of again.

From that moment on, the entire experience was incredible. They were professional, kind, reliable, and went above and beyond to make sure our trip didn’t just recover — it became amazing. The tours were personalized, well planned, and we felt completely safe and supported the whole time.

If you’re looking for a company you can truly trust, especially when things don’t go as planned, KnowCR is the one. We are so grateful they rescued our vacation and turned a bad situation into an unforgettable experience.